| |
| |
|
Small Business Information |
|
|
|
What Your Small Business Can Learn From The Doctor
Most doctors never distinguish the difference between customers and patients. That's why they have waiting rooms instead of reception areas. Walk into most any doctor's office and you'll see numerous chairs -- typically full of people waiting to see the doctor -- and signs that tell you what you can't do or must do (e.g., you must wait 3 days for a referral, you must present co-pay before seeing the doctor). On top of that, doctors have the best gatekeeper's in the world -- not to keep salespeople away, but to keep the patients (customers) at bay. What other business could not only survive but thrive by conducting themselves the way many doctor's offices do? Not many if any at all. You certainly couldn't keep my clients waiting outside your business for an hour when they have an appointment -- you'd be out of business! So what can your small business learn from this? - If you have a reception area, make sure your clients or customers are made to feel like they are important to your business. This area should match the look and feel of what your company values. - It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see. - Make sure the first person your customers find when they visit your office is the "Creator of Great First Impressions," not the gatekeeper. Denise O'Berry helps small business owners take action to grow their business. Find out more at http://www.smallbusinessmatters.com
MORE RESOURCES:
Small-Business - Google News |
|
|
|
RELATED ARTICLES
Be Prepared When Business Investors Look Beyond Your Business Plan You have spent considerable time pulling your business plan together, contacting potential business investors, making management presentations and pitching your business plan to prospective business investors. Now you finally have a serious investor who wants to conduct "due diligence" before investing real cash into your business. How the Crab Effect Obstructs Growth and How to Conquer It Some of the greatest words of wisdom for any man or woman seeking change or growth are, "Surround yourself with people who will support and believe in you."Creating any kind of significant change requires determination, focus, energy, a game plan, and more than anything else, desire and a positive attitude. Creating a Power Plan Part of the power plan is making sure you have all the necessary contact information within a company. It is one thing to have the CEO's information, as he is the decision-maker, but it is quite another to have the information on others that you may be working with directly. Survival Tips For Small Businesses You may be in Mail Order, Direct Mail, or you may be a local merchant with 150 employees; whichever, however or whatever---you've got to know how to keep your business alive during economic recessions. Anytime the cash flow in a business, large or small, starts to tighten up, the money management of that business has to be run as a "tight ship. Mattress Cleaning Business: How To Manual A Mattress Cleaning Business might be just for you if you have tried everything to contain your allergies, but feel like it is not enough. Instead of just purchasing the equipment to rid your fabric furniture and mattresses of allergens, you can also help others in your community to feel the relief and make a good income at the same time. Pressure Washing Graders and Tractor Motors When pressure washing heavy equipment each piece of equipment has a slightly different procedure to ensure efficiency. When a pressure washing company is bidding such jobs by the piece of equipment instead of the hour, they must be cognizant of this so they can maximize profits. Getting Grant Funding For Your Nonprofit Organization Do you need grant funding for your nonprofit organization? If you do you are most certainly not alone in your needs. This combined with the fact that because of regular government budget cuts there's not as many federal dollars available as there once was. Making Your Purpose Your Business Step #2- Getting From Point A to Point B In my previous article, Step 1, your challenge for the month was to research where your passion lies. Based on your research you might have discovered that self investigation can lead us to two places; either we find out our answer or we realize we need to ask more questions to get that answer. Employee Email and Internet Use - A Small Business Guide IntroductionIt is widely recognised that Email and the Internet is here to stay! Both mediums have become a vital part of business and personal communication in a world that increasingly relies on technology. We understand its benefits and sometimes berate its downsides; too much email, lack of personal communication, spam, the risk of employees accessing inappropriate material and using employer resources for personal gain. Are You a Small Business Casualty? When a person knows and knows not that he knows. Teach him. Doing Business With Friends: Five Tips for Preserving the Friendship... and Your Sanity! My colleague, Jane, recently lamented to me an all too familiar story about mixing business and friendship. Jane subcontracted copywriting work out her friend, Joan. Franchises Must Meet Legal Definition to be an Actual Franchise All franchises must meet the legal definition of a franchise no matter what they call it before it is an actual franchise. This is the Federal Trade Commissions take on the franchise rule. Nevada Incorporation: The Advantages of Incorporating in Nevada Incorporation in Nevada has become an attractive option for savvy business entrepreneurs, and for good reason. Nevada corporations enjoy many benefits just not available anywhere else. Top 10 Lessons for Small Business Success - As learned From My Twin 3 Year Olds Small business success is very similar to learning to walk, talk and spell. The basics have to be understood before moving on to the next step. How Is the LEGAL SYSTEM Dishing Out JUSTICE in Your Town? Thankfully, most of us will never find out. That is a GOOD thing! However, if YOU are a small business owner it's something worth knowing before one day you get kicked in the back-side. Starting A Concrete Cleaning Pressure Washer Business Concrete cleaning can be a lucrative business to start. Here are some tips which will help you do it right. Alliances: Drawing The Line How far can you go based on your relationship with an alliance partner?The imaginary line you draw in the sand will let you know when an alliance is getting close to failing. I would suggest setting the line a little higher than the disaster point. Covenants Not To Compete: Another Franchise Quandary Imagine that you have operated a successful franchise business for the past several years. Your franchise agreement's term expires in the near future and you are contemplating whether renewing the agreement would be a wise business decision. Hiring A Virtual Assistant Can Help Your Business Grow Are you a home or small business owner and you're Webmaster, receptionist, and assistant all in one, but you've found that there isn't enough time in the day to complete all of these administrative tasks? A "Virtual Assistant" could be your answer.In today's tough economical times it's hard to think of hiring someone else to assist you, but it may be more cost effective than you think. The Greatest Challenges the Internet Consultant Faces! While there are few career paths that some would call perfect, being a consultant comes pretty close to having it all. Yet while it is one of the best ways to earn a living, there are challenges and pitfalls that are sometimes overwhelming and unexpected.
|
|
|
|
|
